T A N A P A P A L M E R

S O F T W A R E D E V E L O P E R

E D U C A T I O N

NOVEMBER 2022 - JULY 2023
Full Stack Developer Certificate | Coding Dojo | Colorado Springs, CO
- Immersive Full-Stack Training Program in Python, Java, and MERN

MAY 2010 - MAY 2015
B.A. in Home and Community (Art Relation) | Chiang Mai University

Driven full-stack developer with a comprehensive knowledge.
Graduated from a coding bootcamp with hands-on experience in building web applications.
Quick learner and adaptable problem-solver.

BUSINESS OWNER
September 2022 – Present
Tanapita - Miami Beach, FL

- Developed effective pricing strategies and engagement techniques, driving both retail and wholesale sales growth.
- Managed relationships with wholesale clients, negotiating terms, and delivering tailored solutions to meet their unique requirements.
- Engaged with customers on a personal level, understanding their preferences and suggesting products that resonate with their individual tastes.

ROOMS ADMINISTRATIVE ASSISTANT
November 2023 – February 2024
The Ritz-Carlton - South Beach, Miami Beach, FL

- Supported Front Office and Housekeeping leaders by providing administrative assistance.
- Collaborated with various hotel departments, such as Guest Services, Engineering, and Food & Beverage, to address administrative needs.
- Responsibilities included preparing documents, communicating with clients and vendors, and facilitating seamless hotel operations.
- Ensured the maintenance of quality standards and safety measures while maintaining professionalism was critical.
- Delivered a gracious and thoughtful guest experience daily in line with The Ritz-Carlton's "Gold Standards."
- Developed and maintained positive working relationships with other employees and departments, fostering teamwork to achieve common goals.

GUEST EXPERIENCE EXPERT
October 2021 – October 2022
The Ritz-Carlton - South Beach, Miami Beach, FL

- Managed the warm and organized reception of guests, ensuring a seamless check-in process that adhered to established protocols.
- Ensured accurate record-keeping through meticulous billing, payment processing, and expert cash management.
- Provided exceptional customer service, resolving inquiries and concerns promptly to guarantee a memorable and positive guest experience.
- Collaborated seamlessly with various departments, ensuring efficient communication and coordination for a guest journey.
- Contributed to team training initiatives, sharing expertise in guest interaction and sales techniques to elevate the overall front desk performance.
- Championed guest loyalty programs, fostering lasting relationships with returning patrons and encouraging repeat business.

GENERAL MANAGER IN TRAINING
February 2020 – December 2020
Panda Express, Jacksonville, FL

- Provided expert coaching and developed 18 associates to foster growth, cultivating a high-performing team.
- Orchestrated the seamless operation of the restaurant, employing strategies to drive robust sales and optimize efficiency.
- Reached company goals through clear objectives, actionable plans, and effective team leadership.
- Demonstrated adept financial acumen, meticulously controlling profit and loss through in-depth business analysis and strategic decision-making.
- Instituted innovative operational processes, enhancing customer experiences and contributing to increased customer loyalty.
- Collaborated with upper management to refine long-term business strategies, fueling company growth and expansion.
- Tripled daily sales amidst the pandemic, elevating figures from $1,500 to $5,000.

E M P L O Y M E N T

T E C H N I C A L E X P E R I E N C E

DID  YOU  KNOW  -  SOLO  PROJECT

This project aims to entertain and enhance users' knowledge through the sharing of facts. I chose to create this endeavor to bring both joy and knowledge to users who share a common interest in fun facts.

     - Created a Registration and Login system complete with personal information fields featuring validations and password protection using bcrypt.
     - Developed the backend using Python and harnessed Flask as a robust web framework to deliver an engaging experience through the Fact Game.
     - Implemented MySQL database to manage a diverse collection of intriguing facts.
     - Created an interactive HTML interface, enabling users to explore and enjoy curated content.
     - Empowered users to engage actively by offering features like post creation, editing, deletion, and commenting.

COMMUNITY  ON-AIR  -  GROUP  PROJECT

This project aims at providing real-time reporting and information dissemination to ensure the safety, well-being, and awareness of residents within our city. Our project seeks to create a connected community where citizens can stay informed about local events, incidents, and important updates.

     - Created a Registration and Login system complete with personal information fields featuring validations and password protection using bcrypt.
     - Developed the backend with Python, leveraging Flask as the robust web framework.
     - Efficiently handled data management through MySQL, ensuring reliable storage and retrieval.
     - Designed the frontend using HTML, CSS, and Bootstrap for a contemporary and adaptable user interface.
     - Utilized Jinja as a template engine to seamlessly integrate dynamic content rendering within HTML templates.

100 - DAY SMALL PROJECTS

I'm crafting a collection of 100-day small projects to showcase my technical skills. This initiative underscores my adaptability, practical knowledge application, and expertise across diverse technologies. By employing strategic planning, resource allocation, and creative problem-solving, I'm shaping a dynamic portfolio that seamlessly blends technical proficiency with innovative thinking.

     - Employed HTML, CSS, and JavaScript to create intuitive and visually engaging user interfaces, ensuring seamless user experiences.
     - Developed server-side logic using Python, Java, and other backend technologies, facilitating efficient data processing and management.
     - Utilized frameworks such as React and Bootstrap to enhance user interactions and create responsive designs.
     - Integrated database systems including MySQL, MongoDB, and Mongoose to effectively store and retrieve data.
     - Handled server-side scripting using Node.js and Express, ensuring efficient and scalable application performance.

T E C H N I C A L S K I L L S

LANGUAGES:
HTML | CSS | Python | Java | JavaScript

FRONT-END:
React | jQuery | Bootstrap | Ajax | JSON | Jinja

BACK-END:
Node.js | Express | Django | Flask | OOP

DATABASE:
MySQL | MongoDB | Mongoose

TOOLS:
Git | Visual Studio

DIGITAL DESIGN EXPERTISE:
Photoshop